Privacy Policy

Last Updated: September 11, 2025

Effective Date: September 11, 2025

1. Company Information

This Privacy Policy applies to DAC HOLDINGS (SW) LTD, a company registered in England and Wales.

  • Company Name: DAC HOLDINGS (SW) LTD
  • Registration Number: 16281173
  • Registered Address: 42 Tithe Road, Plymouth, England, PL7 4QQ
  • Contact Email: [email protected]

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Business information related to property inquiries
  • Communication preferences
  • Any other information you choose to provide through our contact forms or direct communications

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website information
  • Device information and screen resolution

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Communicate with you about our property rental and management services
  • Improve our website and service offerings
  • Comply with legal obligations and protect our legal rights
  • Analyze website usage and optimize user experience

4. Information Sharing and Disclosure

4.1 We Do Not Sell Personal Information

DAC HOLDINGS (SW) LTD does not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transaction (merger, acquisition, etc.)
  • With professional service providers who assist us in operating our business (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using encryption
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically:

  • Contact form inquiries: 3 years from last contact
  • Business relationship records: 7 years after relationship end
  • Website analytics data: 24 months

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing in certain circumstances

8. International Data Transfers

As we operate across CIS countries, your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Other legally recognized transfer mechanisms

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending notification via email (for significant changes)

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Subject Line: "Privacy Policy Inquiry"
  • Mailing Address: DAC HOLDINGS (SW) LTD, 42 Tithe Road, Plymouth, England, PL7 4QQ

14. Legal Basis for Processing (EU/UK Residents)

For residents of the European Union and United Kingdom, we process your personal information based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: When processing is necessary for the performance of a contract with you
  • Legitimate Interest: When we have legitimate business interests that do not override your privacy rights
  • Legal Obligation: When processing is required to comply with legal obligations

This Privacy Policy is designed to be transparent and compliant with applicable data protection laws. If you have any questions or concerns, please don't hesitate to contact us.